The 3CX computer phone is easy to set up and offers all the main options to communicate with colleagues and customers in a simple way. In the computer phone, you can make and answer calls, see the presence of colleagues, hold remote meetings, set your own presence, forward calls, and much more. Follow the steps below and start using the 3CX computer phone.

The PWA app only works on Chrome or Edge.

To access your 3CX internal phone number, you need to receive an access email from us at Nova or speak to the administrator of the 3CX system at your company. You will then receive an email that looks like this:

Here you simply click on “Búðu til lykilorð.”

You will then be directed to a page where you are asked to set up a password for the user. We always recommend having the passwords as secure as possible. However, the password must be 10 letters in length and must contain uppercase, lowercase, and numerals. It's very important to have a secure password.

When you click on Login, you should see the login page. Simply enter your EXT number, the four-digit number you received in the email, and the password you set up.

Boom! You are now on 3CX. Then just click on Apps, which you should see in the bottom left corner. Then choose the 3CX PWA. If you are setting up for a phone, I recommend checking out this article on Setting up 3CX on a smartphone.

Choose "Web App (PWA)"

Here we simply choose install.

Download and install the 3CX App.

App permission:

We need to make sure the app has all the permissions needed to work properly. Here is a step by step guide how to give the app the needed permissions:



Should look like this on chrome or edge:

Headphones:

Now the software is set up on your computer!

If you're using headphones, we recommend integrate the software with the headphones. When using 3CX, it is best to use Yealink or Jabra. But 3CX should support most headphones.

To synchronize the headphones with the 3CX system, simply click on the 3 dots in the bottom left and select...

Go to Three dots -> Settings and follow these simple steps:

Test it out and let us know if you're stuck somewhere in the process, send us an email to taeknihjalp@nova.is or call +3545191100 😄

Congratulations on your 3CX system!