This guide will show you how to turn off the automatic top-up feature in your Frelsi prepaid subscription. This is useful if you want to manage your balance manually or stop automatic charges.
Step 1: Open the Nova app or visit My Pages
Log into the Nova app on your device, or go to nova.is using a browser.
Step 2: Locate your Frelsi subscription
Once logged in, locate your prepaid number under your profile or subscription list.
Step 3: Access auto-top-up settings
Tap into the subscription settings. Look for the option labeled "Sjálfvirk áfylling" (Auto-top-up).
Step 4: Disable the feature
Switch off the auto-top-up toggle. You may be asked to confirm the change.
Summary
-
Log in to Nova app or My Pages
-
Go to your Frelsi subscription
-
Find and disable the auto-top-up setting
Next steps
If you wish to top up manually, use the Nova app, My Pages, or SMS top-up options.
Additional information
You can always re-enable auto-top-up later in the same settings menu.