This article explains how Frelsi top-ups work at Nova and when you need to top up to keep your service active.
Frelsi is Nova’s prepaid mobile service where customers top up their balance as needed. The service remains active for a certain period after each top-up.
Key Points
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Free calls and SMS are included with every top-up
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100MB data package at ISK 590 is valid for 30 days and suits users who only need calls and SMS
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1 month without top-up: Outgoing calls blocked; incoming calls still possible
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6 months without top-up: Both outgoing and incoming calls blocked
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18 months without top-up: Number is deactivated
Maintenance
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Customers are encouraged to top up regularly to keep the service active
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You can top up via the Nova app or at nova.is/fyltann
Additional Information
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For further assistance, contact Nova Customer Service
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Use the live chat on support.nova.is for quick answers