This article walks you through the step-by-step process of buying a new phone number with Nova. Whether you're purchasing a new number for mobile service or a data subscription, this guide ensures you choose the right option for your needs.
📋 Process Description
Buying a new number at Nova involves selecting a service plan, getting a new number assigned, and activating it. The process is simple—whether you complete it online, via the app, or in a retail store.
✅ Prerequisites
- You must be 18 or older, or accompanied by a legal guardian.
- A valid payment method (credit/debit card or payment authorization).
- Digital authentication (e.g., electronic ID or bank access for contract signing).
🛠 Gathering Materials/Resources
- A SIM card if switching from another provider or adding a new device.
- The Nova app, if completing the process on your mobile device.
- Internet access to complete online registration.
🔄 Step-by-Step Instructions
-
Go to the Nova website or open the app
Visit nova.is or open the Nova app. -
Select "Komdu til Nova"
You’ll find this option in the main menu or under “Backstage” in the app. -
Choose a service
Decide whether you want a new mobile number or a new data subscription. Review the available plans and pricing before proceeding. -
Pick your number
You can either select a specific number (if available) or be assigned the next available number. -
Confirm payment and registration
Sign in with your electronic ID and confirm your payment method. A confirmation will be sent via email and SMS. -
Receive your SIM card (if applicable)
If a new SIM card is required, you can choose to have it shipped or pick it up in-store.
💡 Tips and Best Practices
- If you’re already a Nova customer, you can easily add a new number to your account through the app.
- New customers may receive the first month free with select plans—check current offers at nova.is/tilbod.
🔚 Next Steps
Once your new number is activated, you can:
- Insert the SIM card into your device to start using it.
- Manage your usage and settings via the Nova app.
- Add more services or change your subscription in the app or on the website.
ℹ️ Additional Information
- See also: Transfer a number to Nova if you prefer to move an existing number instead of getting a new one.
- For support, chat with us on nova.is or call 519 1919.