An eSIM is a digital SIM card that replaces the traditional plastic card. With an eSIM, you can use two phone numbers on the same device and live a plastic-free lifestyle. These instructions show how to get an eSIM from Nova.
You can get an eSIM from Nova by logging into Stóllinn at nova.is and following the instructions there. You can also contact Nova's customer service at 519-1919 or via the chat on nova.is.
Prerequisites
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Your device must support eSIM.
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If you use electronic ID, you need to activate the Auðkenni app before switching to eSIM.
Step-by-Step Instructions
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Log into Stóllinn at nova.is.
- Find the number you want change to eSIM
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Go to "Settings" > "SIM card" > "Change SIM card to eSIM".
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If you use electronic ID, activate the Auðkenni app before proceeding.
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Once you've changed to eSIM, you'll receive a QR code that you scan with your phone's camera to activate the eSIM.
Tips and Best Practices
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Ensure your device supports eSIM before starting the process.
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If you use electronic ID, activate the Auðkenni app before switching to eSIM to avoid disruptions
After the eSIM has been activated, you can use your phone as usual. If you encounter any issues, contact Nova's customer service.