If you frequently call abroad, Nova’s Calling Abroad service can be a cost-effective option. It offers unlimited calls and SMS from Iceland to over 40 countries and is available to customers on subscription plans, prepaid (Frelsi), and AlltSaman.
What is included in the Calling Abroad service?
The service includes:
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Unlimited calls and SMS from Iceland to mobile and landline numbers in over 40 countries.
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Available for customers on subscription, prepaid (Frelsi), and AlltSaman plans.
Which countries are included?
The service covers the following countries:
Andorra, Austria, Australia, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, and the United States.
What does the service cost?
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Monthly fee: ISK 1,090.
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For AlltSaman plans, the fee is deducted from the registered credit card at the end of the day when usage occurs. If you subscribe to the service after the 1st of the month, the fee is prorated for the remaining days.
How can I activate Calling Abroad?
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Subscription and AlltSaman: Activate via the Nova app under “Stóllinn” > “Add packages”.
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Frelsi (Prepaid): Purchase a top-up on nova.is or through the Nova app. You can choose either a one-time or monthly recurring top-up.
Does it work while I’m abroad?
No, Calling Abroad only applies to calls made from Iceland to the included countries. When calling from abroad, roaming rates apply based on the destination.
Are premium-rate numbers included?
No, premium-rate numbers (such as voting or charity lines) are not included and will be charged according to the specific price list.
How do I correctly dial a number abroad?
Always include the country code before the number, e.g., +44 for the UK. If the country code is omitted, the call will not connect.
Can I use the internet to make calls abroad?
Yes, we recommend using internet-based calling apps like WhatsApp, Messenger, or FaceTime. These allow for voice or video calls and are often cheaper or free.
Additional Information
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Learn more: Calling Abroad
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Nova’s price list: Pricing